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IT Manager, Product Engineering

Aspen Dental

This is a Full-time position in Chicago, IL posted March 5, 2021.

nnThings move fast at Aspen Dental, but you never go it alone.

The idea behind the business model is simple
– a support system with you at the center.

We”re a community that thrives on collaboration and has fun while doing it.

Whatever your role, there is always the next challenge to conquer.

Aspen Dental breaks down barriers, provides opportunities, and makes it easier to fulfill your ever-evolving ambitions.

Explore a culture of possibility.

Because here is where you”ll find lives changing lives.nn nn nn nn As a reflection of our current needs and planned growth we are seeking an IT Manager, Product Engineering.

The IT Manager”s primary responsibility is to provide engineering support for all custom developer products and integration with various SaaS field and clinical applications at Aspen Dental.

The manager will work with Business Analysts, Product Managers, Quality Engineering, and Release Management team members to meet the technology needs of the business stakeholders.

This role will manage a team of software developers to develop highly available, scalable revenue generating systems and will work with a diverse group of stakeholders from Product Management, QA, Compliance, and vendor partner teams to define solutions and then drive end-to-end solutions delivery.nn nn n nn nnThe Manager, Product Engineering of Field & Clinical Applications is an experienced, result-oriented, autonomous, hands-on leader who would be responsible for driving technical direction and architecture of hi-volume, complex Field & Clinical EMR, EHR and related applications.

Successful candidates will have an established track record of delivering complex .Net applications, excellent people and project management skills, keen technical aptitude, solid communication skills, and be driven to achieve results in a fast-paced environment.nn nn n nn nnResponsibilitiesnn Meet/exceed the customer”s (internal and external) expectations by understanding, anticipating, and meeting customer needs.

Exhibit proactive communication; act and think with customers in mind Friendly, enthusiastic, and energetic with customers, co-workers, managers, and visitors.

Promote and project a positive company image; treats others with courtesy and respect Be a leader in all phases of the Agile software development lifecycle while working with cross-functional team members
– product owner(s), development leads, architects, infrastructure teams, quality engineering and business systems analysts
– in a highly collaborative environment Bring a multiplier attitude to leadership.

Take responsibility for hiring great talent, coaching them to improve their skillset and grow their careers Hands on contribution to Full Stack engineering, underlying Infrastructure and tools.

Deliver high quality, robust, scalable and resilient code on .Net platform.

Execution capability across the stack Evangelize development best practices, software development techniques, and frameworks with other teams within the organization Manage relationships with business partners, understand their business processes, and deliver value through technology solutions Assess and communicate risks based on technical complexity, resources and timeline constraints Lead research, evaluation and adoption of emerging technologies and engineering practices Leadership of team members, including goal setting, providing direction, mentoring.

Detailed resource planning, allocation & forecasting.

Ensure consistent processes for support & development, including time tracking, task allocation, backup & succession planning, training, and mentoring.

Create Development plans for staff to align with organization & department vision.

Build a high performing team, foster open communication, and transparency, the highest level of integrity, trust & collaboration within & across the departments Provide line of sight into ongoing system support work, estimate the delivery of issue fixes and product enhancements, manage vendor resources where applicable and ensures ongoing alignment with business operations nn n nn nnMinimum Education and Experiencenn Bachelor”s degree in computer science or engineering or equivalent
– required 5 years or more hands on Full Stack experience as Architect, Senior Developer or Technical Lead on .Net platform Expert level knowledge of agile methodologies working side-by-side with Product Manager, Developers, QA and infrastructure team members Strong knowledge of software development best practices, including coding standards, code reviews, source control management, automated testing and deployment processes including latest DevOps practices At least 3 years of experience managing a team of 4 or more as team lead, tech lead or manager At least 5 years of Full Stack experience using some of the following technologies: .NET, Angular, React, Bootstrap, TFS, Jira, SQL, Azure DevOps Knowledge of DevOps, and continuous integration-continuous delivery Track record of collaboration with vendor partner(s), customer focus, continuous improvement, influence and results Experience developing developers through various career stages and building high-performance teams Proven success working in a fast-paced environment with shifting priorities Familiarity with healthcare, insurance, retail is plus nn nn nnby Jobblenn

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