DIRECTOR OF OPERATIONS- FOOD SERVICE

This notification relates to the possible collection of Personal Information upon entry to any Compass Group workplace or facility for the purposes of protecting our associates and customers from the risk/spread of COVID-19. This collection might include medical and health information, specifically your body temperature and whether you have or display certain symptoms of COVID-19, whether you have recently been in contact with anyone with symptoms of or who has tested positive for COVID-19, and whether you have recently traveled to area subject to Travel Advisory by the U.S. State Department. The Company will maintain this information under conditions of confidentiality.

• We have an opening for a Director of Operations, Food Service position.
• Location: University of Chicago, Chicago, IL. Note: online applications accepted only.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients.

Full-time associates at Bon Appétit are eligible for many benefits, including:

• Paid vacation and sick leave
• Medical, Dental, and Vision
• 401(k) with matching by company
• Flexible Spending Accounts (FSAs)
• Wellness Program
• Employee Assistance Program
• Life Insurance for Associates and Eligible Dependents
• Short Term Disability (STD) and Long Term Disability (LTD)

Working as a Director of Operations- Food Service, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities: 

• Participates in employee meetings, reviews and training programs
• Manages in compliance with Company established policies and procedures
• Manages in compliance with local, state, and federal laws and regulations
• Maintains food cost while ensuring quality standards
• Establishes and maintains good rapport with staff, client and guest and other departments
• Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling
• Analyzes and creates trends for financial data
• Manages purchasing and inventory controls
• Plans menus in consultation with chefs
• Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications: 

• Bachelor’s degree is preferred, or equivalent professional experience
• Eight to ten years upscale food service experience, including six years’ experience at the management level
• Experience in higher education food service
• Experience in personnel management including hiring, supervision, evaluation and succession planning
• Proven track record to achieve company goals in compliance with company/client policies and procedures
• Excellent leadership and organizational skills, and must possess attention to detail
• Supervisory, scheduling, training and coaching skills
• Effective problem solving and conflict management skills
• Ability to multi-task as well as stay on task and concentrate with constant interruptions
• Experience in food purchasing, food costs and inventory control
• Ability to create budgets, flash reports, financial targets and forecasts
• Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports
• Must be knowledgeable on HACCP controls along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Manages time effectively and prioritizes tasks to meet deadlines
• Strong catering experience required
• Conformity to the highest standards of personal integrity and ethical behavior
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
• ServSafe or Department of Health certification a plus

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

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