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Director of Applications

Digital Insight

This is a Full-time position in Chicago, IL posted February 23, 2021.

nnReporting directly to the VP, Enterprise Applications (EA), the Director, Staffing Applications manages a team of business systems analysts dedicated to the staffing and shared service business functions.  Promoting an atmosphere where empowered technologists integrate into business teams, the Director, Staffing Applications pursues a deep understanding of business functions along with the aligned technology needs, advocates opportunities for technology to become more effective, and proactively adapts technology services and processes to support strategic objectives along with each business departments’ tactical outcomes.nn nnThe Applications team provides technology and operational management of applications including all applicant tracking systems (ATS), financial systems, human capital management system (HCM), and associated data and reporting management.nn nnThis is a leadership role that requires both strategic and tactical capabilities, excellence in business processes, a deep understanding of data management and its inherent value, and innovation in problem solving for business growth initiatives.

This role also provides support to strategy and product development, working with IT leadership to align product road maps to meet financial and company goals.nn nnResponsibilitiesPromote pragmatic innovation by championing value-based, risk-managed investments and guided, disciplined executionProvide technology vision and leadership for the development and implementation of EA initiatives surrounding the staffing and shared services applications that create and maintain a competitive advantage and increased client value in a rapidly changing marketplaceManage existing EA technology programs, products, and services for all staffing and shared services applications, including erecuit and Bullhorn applicant tracking system (ATS) platforms, financial systems, HubSpot customer relationship management (CRM) systems, automation and machine learning systems, financial systems, and all related data management, integrations, and reportingMeasure product success by gathering data and reporting on KPIs that valuate products in the form of expense reduction, revenue generation, and/or improved client and consultant serviceParticipate in strategic technological planning as it relates to applications and cloud-based distributed systems in the staffing and shared services functionsManage the execution of prioritized and approved EA projectsEnsure compliance with IT quality and security processes and procedures, identifying and addressing any compliance issuesManage third-party vendors and resources on behalf of EA, ensure value-add for deployment on prioritized initiativesMaintain a thorough understanding of global laws and regulations related to data privacy, including GDPR, CCPA, and relatedPrepare standard and ad hoc analytics to support decision-making processResearch and review industry trends to benchmark services and strategiesAct as a thought partner to VP, EA and CIO on issues relating to technology strategyWork in collaboration with CIO and IT PMO to execute organizational strategic plansLead a team of IT business system analysts in a business-partner organizational modelDevelop staff to improve their technology, data analytics, and product management skillsDevelop staff to evaluate activities, projects, products, and investments with a value-based, client
– and consultant-focused approachMotivate and provide leadership to staff to ensure the proper allocation of resources to the highest priority deliverablesRapidly convert ideas into working demos and mock-ups in an agile environmentEnsure product requirements are implemented and supported in accordance with digital strategy and business requirementsExecute against the definition and delivery of product releases, in accordance with digital strategyQualificationsMinimum 5 years’ experience in a leadership role overseeing enterprise business application support of Bullhorn and/or erecruit ATS, and related staffing toolsMinimum 3 years’ experience in a leadership role overseeing enterprise business application support of financial tools, such as NetSuite, Microsoft Dynamics, or OracleMinimum of 10 years’ experience in staffing or professional services environmentBachelor’s Degree in Business Administration, Finance, Accounting, Computer Science, or MISHands-on experience in the support of enterprise applications services, including financial suite of products and other corporate applicationsExtensive hands-on experience in the support of applicant tracking systems (ATS) and other staffing toolsPrior experience with RPA/automation and machine learning is requiredProven experience in people leadership/management is requiredTrack record of effectively leading project teams, including internal and external application development teams, across an array of programs and functional areas, with the ability to leverage strengths from the disparate resource groupsChange management experience is requiredProven emphasis on user-driven product design and data-driven product refinementStrong technical acumen with the ability to think creatively and strategically to capitalize on unstructured, ambiguous business situationsDemonstrated willingness and passion to work in a hands-on manner with complex technical challengesSuperior communication and team-building skills, highlighting the ability to effectively listen to expert colleagues’ insightPassion, humility, integrity, credibility, and a commitment to Advanced Group’s valuesnn nnRole Competenciesnn nnNaturally curious leader who has a passion for innovation and a conviction in the power of innovation to transform thought, behavior, and businessAbility to properly and efficiently articulate sophisticated technology principles to various groups of stakeholders with varying levels of technical comprehensionExcellent interpersonal skills that generate respect and trust from stakeholdersAble to manage challenges, think creatively, and pivot quicklyFlexible leader with ability to be comfortable with ambiguity and disciplined failureAbility to synthesize and simplify complex problems and systemsData-driven with an affinity for business process enhancement and automationnn

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