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Director of Applications

Advanced Group

This is a Full-time position in Chicago, IL posted March 5, 2021.

Advanced Group leverages over 30 years of expertise in talent acquisition, staffing, and outsourcing solutions to operate the award-winning Advanced Group family of brands, including Advanced Clinical, Advanced Resources, Advanced RPO, and WunderLand Group. Together, with mastery across professional disciplines and global markets, we’re dedicated to make a difference, every day, for our clients, our candidates, each other, and our communities. Advanced Group’s Shared Services team provides corporate services such as Marketing, Human Resources, Finance & Accounting, IT, and Operations to each of our brands. Our employees are the foundation of our energetic and collaborative environment, where constant learning and service to others take top priority. We seek dynamic, hard-working team members who are inspired to work amongst diverse backgrounds and perspectives. From our altruistic mission to outstanding career development opportunities, there’s no better place to grow your career than Advanced Group.

Reporting directly to the VP, Enterprise Applications (EA), the Director, Staffing Applications manages a team of business systems analysts dedicated to the staffing and shared service business functions.  Promoting an atmosphere where empowered technologists integrate into business teams, the Director, Staffing Applications pursues a deep understanding of business functions along with the aligned technology needs, advocates opportunities for technology to become more effective, and proactively adapts technology services and processes to support strategic objectives along with each business departments’ tactical outcomes.

The Applications team provides technology and operational management of applications including all applicant tracking systems (ATS), financial systems, human capital management system (HCM), and associated data and reporting management.

This is a leadership role that requires both strategic and tactical capabilities, excellence in business processes, a deep understanding of data management and its inherent value, and innovation in problem solving for business growth initiatives. This role also provides support to strategy and product development, working with IT leadership to align product road maps to meet financial and company goals.

  • Promote pragmatic innovation by championing value-based, risk-managed investments and guided, disciplined execution
  • Provide technology vision and leadership for the development and implementation of EA initiatives surrounding the staffing and shared services applications that create and maintain a competitive advantage and increased client value in a rapidly changing marketplace
  • Manage existing EA technology programs, products, and services for all staffing and shared services applications, including erecuit and Bullhorn applicant tracking system (ATS) platforms, financial systems, HubSpot customer relationship management (CRM) systems, automation and machine learning systems, financial systems, and all related data management, integrations, and reporting
  • Measure product success by gathering data and reporting on KPIs that valuate products in the form of expense reduction, revenue generation, and/or improved client and consultant service
  • Participate in strategic technological planning as it relates to applications and cloud-based distributed systems in the staffing and shared services functions
  • Manage the execution of prioritized and approved EA projects
  • Ensure compliance with IT quality and security processes and procedures, identifying and addressing any compliance issues
  • Manage third-party vendors and resources on behalf of EA, ensure value-add for deployment on prioritized initiatives
  • Maintain a thorough understanding of global laws and regulations related to data privacy, including GDPR, CCPA, and related
  • Prepare standard and ad hoc analytics to support decision-making process
  • Research and review industry trends to benchmark services and strategies
  • Act as a thought partner to VP, EA and CIO on issues relating to technology strategy
  • Work in collaboration with CIO and IT PMO to execute organizational strategic plans
  • Lead a team of IT business system analysts in a business-partner organizational model
  • Develop staff to improve their technology, data analytics, and product management skills
  • Develop staff to evaluate activities, projects, products, and investments with a value-based, client- and consultant-focused approach
  • Motivate and provide leadership to staff to ensure the proper allocation of resources to the highest priority deliverables
  • Rapidly convert ideas into working demos and mock-ups in an agile environment
  • Ensure product requirements are implemented and supported in accordance with digital strategy and business requirements
  • Execute against the definition and delivery of product releases, in accordance with digital strategy
  • Minimum 5 years’ experience in a leadership role overseeing enterprise business application support of Bullhorn and/or erecruit ATS, and related staffing tools
  • Minimum 3 years’ experience in a leadership role overseeing enterprise business application support of financial tools, such as NetSuite, Microsoft Dynamics, or Oracle
  • Minimum of 10 years’ experience in staffing or professional services environment
  • Bachelor’s Degree in Business Administration, Finance, Accounting, Computer Science, or MIS
  • Hands-on experience in the support of enterprise applications services, including financial suite of products and other corporate applications
  • Extensive hands-on experience in the support of applicant tracking systems (ATS) and other staffing tools
  • Prior experience with RPA/automation and machine learning is required
  • Proven experience in people leadership/management is required
  • Track record of effectively leading project teams, including internal and external application development teams, across an array of programs and functional areas, with the ability to leverage strengths from the disparate resource groups
  • Change management experience is required
  • Proven emphasis on user-driven product design and data-driven product refinement
  • Strong technical acumen with the ability to think creatively and strategically to capitalize on unstructured, ambiguous business situations
  • Demonstrated willingness and passion to work in a hands-on manner with complex technical challenges
  • Superior communication and team-building skills, highlighting the ability to effectively listen to expert colleagues’ insight
  • Passion, humility, integrity, credibility, and a commitment to Advanced Group’s values

Role Competencies

  • Naturally curious leader who has a passion for innovation and a conviction in the power of innovation to transform thought, behavior, and business
  • Ability to properly and efficiently articulate sophisticated technology principles to various groups of stakeholders with varying levels of technical comprehension
  • Excellent interpersonal skills that generate respect and trust from stakeholders
  • Able to manage challenges, think creatively, and pivot quickly
  • Flexible leader with ability to be comfortable with ambiguity and disciplined failure
  • Ability to synthesize and simplify complex problems and systems
  • Data-driven with an affinity for business process enhancement and automation

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values.  A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of Advanced Group in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.

It is Advanced Group’s practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job.  If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter so that we can discuss the

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