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Collections Representative

Robert Half

This is a Full-time position in Chicago, IL posted February 24, 2021.

Ref ID: 01300-0010274306

Classification: Commercial Lender

Compensation: DOE

To apply to this Collections Representative role, please send your resume to John Sadofsky (john.sadofsky@roberthalf.c0m)


•Responsible for making a high volume of outbound calls on delinquent member accounts to arrange payment commitments

•Respond to in-bound member calls and email to facilitate payments or otherwise provide account information at member request

•Perform basic analyses to determine if risk factors create the need to escalate an account for advanced collections efforts

•Audit accounts to ensure required communications are sent to members per state and/or regulatory guidelines

•Follow up with members to ensure timely receipt of accurate, complete documentation

•Assist internal business partners by providing accurate, up-to-date information

Job Requirements:
•Bachelor’s degree preferred
•1+ year experience in banking or customer service and previous experience working in a financial institution preferred
•Excellent verbal and written communication skills required
•Must demonstrate a detail oriented phone manner and the ability to work independently
•Comfortable working in a restrictive environment requiring extended periods of time at a fixed work position
•Proven ability to work in a team environment
•Proficient in Microsoft Word, Excel, Outlook

Robert Half Finance & Accounting matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation and more on a full-time basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was No. 1 on Forbes’ annual ranking of America’s Best Professional Recruiting Firms.

Questions? Call your local office at 1.888.490.5461. All applicants applying for U.S. job openings must be legally authorized to work in the United States.

© 2020 Robert Half Finance & Accounting. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

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