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SVP FP&A Operations & Delivery


This is a Full-time position in Chicago, IL posted February 12, 2021.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Senior Vice President (SVP), FP&A Operations and Delivery will work closely with his/her EVP business partner, to deeply understand and partner with the Operations and Delivery Services side of the organization while reporting to the EVP, Chief Financial Officer, and Treasurer. The SVP FP&A- Operations and Delivery will direct and lead strategic financial planning and analysis, budgeting, and consolidated reporting for Operations and Delivery Services and must have a deep understanding of the intricacies of revenue cycle and health system finance organizations.  The SVP will contribute to the organization’s strategic vision, work with senior leaders to translate that vision to operational plans, predict and capture operational and financial performance to ultimately guide and measure Operations and Delivery success of our healthcare clients.

This leader will be a critical resource for the organization’s leadership team by leveraging leading operational KPIs and financial information used for decision making to support the overall management and growth of Operations and Delivery Services.  This leader must have strong knowledge and firsthand experience of the revenue cycle management operating model for large health systems and physician groups to be able to provide guidance and financial consulting. 


  • SVP will serve as the lead finance business partner with business delivery responsibility.
  • Helps position Operations and Delivery Services to deliver Revenue, EBITDA, and Cash results that meet or exceed internal budget and external guidance expectations.
  • Delivers Operations and Delivery Services reporting and analysis.
  • Oversees and manages the continued development, simplification, and standardization of Budgeting, Forecasting, Planning and Modeling tools/processes.
  • Provides leadership by working with executives to establish long-range financial goals and strategic plans to deliver those goals; to include the development of metrics to monitor the performance against strategic objectives.
  • Develops standard monthly reporting, performance management dashboards and models, and maintains an ongoing record of risks and opportunities across the segment with a forward-looking perspective.
  • Monitors performance indicators, highlighting trends and analyzes causes of unexpected variance.
  • Accountable for analysis and reporting of integration process and synergy achievement. Recommends specific appropriate corrective actions where necessary.
  • Makes recommendations regarding efficiency, cost savings, and productivity through working knowledge of system operations.
  • Develops financial models and analyses to support strategic initiatives and new business opportunities.
  • Works with cross-functional teams to set targets and deadlines, develop plans, conduct analyses, measure results, and improves processes.
  • Oversees capital allocation and ROI of new projects/initiatives/investments.
  • Develops and manages a team of onshore and offshore FP&A resources capable of hands-on analysis, process improvement, critical thinking, and efficiency.
  • Shares companywide results and provides ad hoc analysis as requested.
  • Communicates Operations and Delivery Services results through succinct presentations and supporting material; audiences may include Leadership team and Board of Directors.

Key Competencies:

  • Clear thinker
  • Entrepreneurial
  • Effective, simple communicator
  • Understands business strategy
  • Drives accountability
  • Awareness of key business drivers and helps the business make hard choices
  • Understand future implications of current decisions
  • Open and transparent – delivers good and bad news
  • Passion for process discipline – does not accept deviations
  • Role Model for compliance and process discipline

Required Qualifications:

  • Bachelor’s degree in Finance, Accounting, Economics or equivalent.
  • 20+ years corporate FP&A experience plus deep financial acumen.
  • Must have healthcare industry financial and operational experience
  • Strong collaboration/partnership skills
  • Excellent analytical and critical thinking skills
  • Outstanding project management skills
  • The ability to re-calibrate plans as situations evolve (change management skills)
  • Solid business understanding, problem-solving skills, and business intuition
  • Strong interpersonal, relationship building, and communication skills
  • The ability to manage multiple priorities while keeping pace with changing demands
  • Excellent Microsoft Excel skills and proficiency in other Microsoft Office Suite applications including PowerPoint

Desired Qualifications:

  • MBA is preferred
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