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Sr Business Analyst

US Cellular

This is a Full-time position in Chicago, IL posted March 1, 2021.

Sr Business Analyst – OPE000796

Leads significant business analysis efforts and improves the overall impact of requirements in support of critical enterprise projects and programs. Responsible for working with key business and IT stakeholders to analyze business needs and document/manage requirements/user stories for large, complex, enterprise projects or programs. Serve as a senior-level requirements liaison between business leaders and technology to support the delivery of business and technology capabilities throughout the project lifecycle.

  • Develop scope for Enterprise Projects.
  • Elicit, analyze and document business and technical requirements and business rules advising business on priorities, options, risks and costs versus benefits of various solutions.
  • Identify and document the needs of customers, frontline associates and key business partners,
  • Identify, document and update business processes, including identifying impacts to policies, procedures and controls.
  • Assist with the analysis of impacts of proposed technology solutions on existing business and operational processes.
  • Provide input to buy vs. build decisions based on input received from the business and functions within technology.
  • Conduct research to determine if solutions to business requirements currently exist within or outside the business
  • Elicit, analyze and document requirements for any new and/or changes to business processes or technology
  • Elicit requirements using facilitation techniques, including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Develop business scenarios/use cases to explain and demonstrate business requirements specifications to business stakeholders and the technology team.
  • Develop and manage the requirements traceability process from requirements through to testing with appropriate gap analysis to ensure requirements meet the needs of the business
  • Assist Testing teams to ensure that requirements documentation can be easily translated into test plans, ensure that the proper testing plans have been reviewed and meet the business and technology testing needs.
  • Serve as primary contact between key business leaders/ stakeholders and technology to ensure requirements are delivered on time and in a comprehensive, quality manner
  • Maintain continuity between business team and IS organization throughout complete system development life cycle (SDLC).
  • 7+ years experience required in a Business or Systems Analysis role in a large enterprise environment.
  • Bachelor’s degree in related discipline or equivalent experience required
  • Strong analysis, verbal and written communication skills.
  • Must be able to communicate effectively and confidently with business and technology stakeholders, team members and management.
  • Experience with business process reengineering and business modeling concepts, tools and techniques.
  • Process-driven analysis skills and a background in various requirements elicitation methods.
  • Experience with Use Case and scenario-based process documentation techniques.
  • Proficiency with requirements based on a waterfall and agile project delivery methodology.

PREFERRED QUALIFICATIONS

  • Masters degree preferred.
  • International Institute of Business Analysis (IIBA) Business Analyst certification a plus.
  • Jira experience is a plus
  • Experience with wireless or telecom industry is highly desirable.

Job : Operations

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

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