This job board retrieves part of its jobs from: Driver Jobs | Trucking Jobs | Illinois Jobs

Find jobs in the city of Chicago today!

To post a job, login or create an account |  Post a Job

[smartslider3 slider="2"]
New

Chief Operating Officer

Local Eclectic

This is a Full-time position in Chicago, IL posted February 22, 2021.

n n nn Local Eclectic is looking for a visionary and entrepreneurial leader to join our fast-paced, high growth e-commerce jewelry company.

This position is based in Chicago with the flexibility to work remotely.  nn nn The Chief Operating Officer will own, refine and monitor Local Eclectic’s business operations, fulfillment, customer experience, finance, people and supply chain.

This role will be responsible for operational excellence, customer happiness and driving both top and bottom line growth.

The COO will lead multiple teams including fulfillment, returns, receiving, operations, customer experience, supply chain and finance to ensure operational efficiency and excellence.

The COO will report to and work closely with the CEO to continue building Local Eclectic as a world class industry leader in the jewelry space.

nn nn COO Responsibilities nn nn People nn Define performance metrics and develop KPI’s and goals for the different departments to increase operational efficiency and employee satisfaction Manage recruiting, onboarding, professional development, performance management and employee retention initiatives Lead, inspire and oversee professional development, growth and management of all staff nn Customer Experience nn Manage customer experience with a strong focus on creating delightful experiences for our customers Review systems and software to improve CX efficiency  Define KPIs and work with the team to track progress and meet goals Develop customer retention and loyalty strategies  nn Operations nn Build new systems and refine our existing ones to enhance our operational capabilities Identify areas for operational improvements an work with the team to implement Help to establish process and build systems across all aspects of the business Evaluate receiving, fulfillment and returns process and work with the operations team to build strategic improvements to existing systems and/or outline new ones nn Supply Chain & Buying nn Oversee buying and supply chain to reduce stock outs and ensure that supply and inventory do not act as constraints on growth Work with the buying team to focus product buys on sell through and high churn product assortment Work with suppliers to reduce lead times, improve quality and negotiate cost efficiencies Manage complex inventory based operations at high growth scale Work with external partners to help refine and enhance vendor relationships Contract negotiation with partners nn Finance nn Maintain efficient and profitable cash flow cycles Continuously identify savings and revenue growth opportunities, including new channel expansion nn Growth nn Analyze all aspects of the business to identify strategies for process improvement and growth Regularly perform data analysis across all systems and departments and use data to inform decision making Collaborate with the CEO to help define, promote and implement company culture, vision, values and long term business strategy and growth initiatives nn COO Requirements nn 7-15 years of experience in fashion, retail, e-commerce or consumer goods At least 2-3 years as a C-level leader MBA in business, operations, administration or finance  Proven background in scaling an inventory based business Experience building DTC, wholesale, and e-commerce business Experience profitibally managing budgets Strong financial and business acumen Experience working in consulting a plus Optimistic and collaborative leader Analytical and data driven problem solver Strategic, entrepreneurial mind set The ideal candidate will be based out of and work from our Chicago HQ but this position will be remote to start n n

Please Share This Page !
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •   
  •   
  •   
  •   
  •   
  •