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Area VP


This is a Full-time position in Chicago, IL posted February 13, 2021.

The Area Vice President is responsible for the entire operation of all stores within the assigned area including planning, executing, and leading, coaching, and counseling of all District Managers to attain the area’s financial goals.  This position is also responsible for maintaining company standards and for developing and supporting an environment conducive to accomplishing corporate and human resource goals. The Area Vice President drives operational improvements through business process execution and store accountability to performance targets.  

Essential Functions:
•    Develop District Mangers to become culture change leaders who produce high performance stores and teams that provide a consistent 5-star Guest experience
•    Drive results through the guidance and leadership to District Managers to achieve or exceed performance targets  
•    Monitor and measure execution of key business processes and develop action plans when performance targets are not being achieved 
•    Lead the District Managers by ongoing store visits, verbal communications, timely feedback, positive reinforcement, establishing goals, creating development and career plans, and continuously stretching performance
•    Ensure District Managers are focused on the priorities of the business and are recruiting, hiring, training, and mentoring their teams within each service center to maximize results 
•    Provide sales leadership to ensure all selling standards and expectations are being met
•    Hold District Managers accountable for meeting performance targets, goals, and safety and operational compliance
•    Execute recruitment and training strategies to ensure the process is in place to attract and maintain operational talent, and service centers are staffed for maximum efficiency
•    Ensure payroll controls are being managed and utilized to control costs and maximize profitability 
•    Consistently focus the team on the goals, strategy, and vision of the company by translating and communicating organizational values and goals  
•    Act as a liaison between leadership and functional departments within organization such as Human Resources, Finance, Marketing, etc.
•    Ensure service centers are providing exceptional customer service and respect
•    Deliver area business results by coaching, counseling, and performance managing teammates – and assisting service center managers to do the same; plan, monitor and appraise job results; implement and enforce systems, policies, and procedures
•    Maintain an in-depth and complete knowledge of competitor activity within the area and the automotive industry
•    Perform other duties as assigned

Management Responsibility:
The Area Vice President has leadership responsibility for the entire operations of all stores within the assigned area, with direct supervisory responsibilities for District Managers.  This position operates under the general direction of the Senior Vice President of Retail Operations. 


Education and Experience:
Bachelor’s degree in Business, Finance or related field with a minimum of 10 years of successful progressive management experience in the retail industry, directing multiple District Managers and geographically dispersed teams in a territory with revenue of $50+M, or an equivalent combination of education and experience.  

Automotive service or aftermarket industry experience strongly preferred

Knowledge & Skills:
•    Proven experience driving sales and motivating district and store personnel to achieve/exceed financial goals
•    Self-aware, servant leader with demonstrated ability in building high performance teams that have a history of achieving operational goals
•    Proven experience with talent management including interviewing, hiring, training, counseling and termination of teammates 
•    Demonstrated expertise in performance management including coaching, setting expectations, writing and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding teammates accountable for results  
•    Strong understanding of Profit and Loss Statements, financial report analytics and ability to translate them into actions
•    Customer focus with ability to drive, train, and mentor teams to deliver exceptional service
•    Strong organization skills managing a variety of functional areas 
•    Analytic and strategic thinking ability with aptitude to develop action plans utilizing data
•    Excellent written and oral communication skills across multiple platforms and audience
•    Ability to apply common sense understanding to communication and carry out instructions furnished in written, oral, and diagram or schedule form  
•    Ability to deal with problems involving several concrete variables in standardized situations
•    Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications

Work Environment & Physical Requirements:
This job operates in an office environment with exposure to an automotive retail store environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. 
This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
Ability to work flexible hours/days including evenings and weekends 
Ability to work with hands overhead, stand for long periods, and lift 50 lbs.; Occasional reaching, bending, twisting, pulling, and pushing.
Ability to travel up to 35% within the assigned Area. 

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