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CSG: Dev Ops Engineer

CSG

This is a Contract position in Chicago, IL posted November 14, 2020.

18317 Dev Ops Engineer (Open)Position Type:Full timeLocation(s):US.IL.Chicago.OfficePosition Details:SummaryThe Ascendon Operations Engineer I is accountable for the effective operation and support of solutions delivered by the Ascendon Product Development Teams.

This accountability covers seven main areas:installing, configuring and upgrading Ascendon Productsmaintaining deployment and application infrastructurevalidating installation, configuration, release and promotion processes and proceduressupporting the Ascendon Product Development Teams releases and promotions through to productionmonitoring the function and performance of Ascendon solutionscreating and documenting automated solutions for Operations Engineer processes configure, upgrade and maintain serversparticipating in the Platform and Operations Engineer on-call rotation scheduleKey Areas of ResponsibilityAscendon Product installation and configuration with occasional troubleshooting assistanceValidate Operations Engineer processes and proceduresMonitor Ascendon solutions function and performanceTrouble-shoot and bug-fix Ascendon solutionsAutomate and document Operations Engineer processesCollaborate with colleagues in architecture and development groupsInstall, configure and upgrade third party products and open source solutionsDocument solution delivery and support, and projects and research as requiredOperations Engineer on-callParticipate in and contribute at daily stand-up meetingsRegular and reliable attendance is required.Understands and adheres to CSG Security and Compliance standards as they appear in Information Security, Acceptable Use, Code of Conduct, and other corporate policies.

Keeps abreast of all applicable regulations, laws, and policies as they presently exist and as they change or are modified.Incumbent is accountable for professional working behavior to include: building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values.Knowledge, Skills and ExperienceEducationBachelors degree in Information Technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field.ExperienceMinimum 2 years experience with development and release processesExperience with version control, continuous integration and delivery tools (Subversion, Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)Experience configuring, managing and upgrading servers and softwareExperience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)Experience with Infrastructure as Code (Chef, Puppet or Ansible)Software development experience on Windows or Linux platforms in common scripting languages (Python, Groovy, Ruby, bash, PowerShell)PreferredExperience with AWS Cloud Services, Kibana, JIRA and RemedyKnowledge, Skills and AbilitiesAn ability to work independently, with minimal assistance to solve problemsGood written and verbal communication skills with internal and external stakeholdersGood collaboration and organizational skillsMust have high level analytical, negotiating and problem-solving skills to diagnose complex problems and find solutions

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