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Cloud Operations Engineer

TEKsystems c/o Allegis Group

This is a Full-time position in Chicago, IL posted February 13, 2021.

Description Candidate Responsibilities bull Support and monitor cloud infrastructure and services bull Determines operational priorities on work backlog bull Participates in root cause corrective action projects and drives continuous improvement bull Has strong ownership over incident and problem management, and is willing to make sure that issues get closed bull Stays on top of new feature release to production to ensure knowledge transition takes place prior to feature release bull Strives to make troubleshooting and issue resolution a priority to hit defined OLAs (Operational Level Agreements) bull Builds strong relationships with operations and support team members within US and India bull Is willing to work with flexible work schedule to maximize overlap with India hours for engagement and execution bull Relentless desire to help our customers Education Requirements Bachelors preferred, or equivilant experience (Computer Science or Database Sciences preferred) Technical Skills bull Expertise in at least one technology stack designing, coding, testing, and delivering software. bull Working knowledge of Infrastructure components. (E.g. routers, load balancers , cloud products , container systems , compute, storage and networks) bull Experience with AWS services EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB(NoSQL), Lambda, loggingCloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFrontWAF, SQS, SNS, SES. bull Expertise with relational databases support, querying and database reporting bull Expertise in administration tasks for WindowsLinux operating systems bull Working experience with programming languages Powershell, SQL, JSON, DOS and KQL bull Expertise with implementing best security models and practices bull Working knowledge on deploying autoscaling features bull Expertise with HA architecture bull Database Warehousing experience Soft Skills bull Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. bull Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes. bull Identify application patterns and analytics in support of better service level objectives bull Coach or manage teams as applicable bull Participate in the 24×7 support coverage as needed bull Excellent communication skills, both written and oral appropriately scaled for senior technical and senior business audience bull Lead, manage, develop, and train other members of the team About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80 of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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