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Program Architect (DevOps for Salesforce)

Copado

This is a Full-time position in Chicago, IL posted March 1, 2021.

Copado, #1 Native Platform for Salesforce In 2013, two release engineers in Madrid (our founders Federico and Phil) managing hundreds of Salesforce deployments across a multitude of different orgs, sandboxes and even countries, built the first end-to-end native DevOps platform for Salesforce.

Eight years later, we are Copado.

With close to 250 global employees (and growing daily all currently remote in AMER, EMEA and India) and an amazing growth trajectory, our solutions are trusted by some of the largest brands in the world such as Shell, Mass Mutual, Conga, Siemens, USAA, eBay and Coca Cola.

Led by a recent B-round investment from Insight Venture Partners and Salesforce Ventures and an amazing year of performance we are positioned for greatness.

A Copado Program Architect must demonstrate an ability to ensure customers can be successful using Copado through subject matter expertise, strategically negotiating process re-engineering, and managing organizational change and advise customers on DevOps best practices all along the way.

This role is based remotely and open to applicants across North America.

Responsibilities: ?

* Become a highly certified and recognized Copado expert.* Serve as a Trusted Advisor, drive conversations with our customer’s Enterprise Architects and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Quality, Development Process, and Application Governance.* Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where you likely will not have direct authority over all resources.* Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including Copado and Salesforce functionality.* Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Copado Platform education.* Drive the creation of application and technical design documents which leverage Copado best practices and effectively integrate Copado into the customer’s DevOps infrastructure.* Troubleshoot key customer implementation issues and demonstrate ability to drive to successful resolution.

Lead the evaluation of business and technical requirements from a senior level.* Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward.* Identification and pro-active management of risk areas and commitment to seeing an issue through to resolution.* Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.* Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement.* Contribute to the growth of the Professional Services practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base; mentor, educate, and enrich technical and non-technical Copado customer and partner colleagues.

Experience/Skills Required: * 5+ years of enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g.

Salesforce CRM, ERP), filling positions of increasing responsibility and management of more junior technical resources.* 3+ years experience as a Senior Architect and/or CTO in a mid to large sized organization with demonstrated leadership driving organizational transformation in a matrixed organization.* Experience with key areas of enterprise devops architecture, including integration technologies, single sign on, quality testing, and master data management.* Experience with Waterfall and/or Agile implementation methodologies.* Ability to work independently and be a self-starter.

Proven results leading and overseeing customer and/or partner success stories in the following domains: front
– and back-end solution architecture, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs.* Proven ability to analyze, design, and optimize business processes via technology, integration, and automation.* Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.* Polished speaker with the ability to evangelize best practices at various levels within a large complex organization.* A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.* Strong communication skills, both written and verbal.

Able to effectively develop materials that are appropriate for the audience.* Strong presentation skills.

Able to effectively present and defend point of view to a variety of audiences.* Once Covid-19 restrictions are lifted, be available to travel to client site (average of 75%), but may be higher or lower based on the client engagement.* Specific experience and understanding of branching strategy and hosted version control vendors, Copado and Salesforce working knowledge and experience.* Bachelor’s degree required in Computer Science, Software Engineering, Business, or in a related field.

Preferred Qualifications: * Experience defining and delivering custom Salesforce enterprise applications in a technical and/or functional leadership role* Salesforce / Copado certifications
– (certified Admin, developer etc)

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